The information we collect about you depends on the Services you use, how you use them and the information that you provide to us. We collect information in three main ways: (1) information you provide directly to us; (2) information we collect automatically through technology when you use the Services; and (3) information we collect from other sources.
When you use any of our Services, you may provide certain information directly to us. For example, you provide information when you subscribe to our emails, submit any of our online forms, make a donation, sign up for SMS/text messages or when you input content using our mobile application. The information we collect directly from you includes: (i) contact and account information (such as name, mailing address, email address, telephone number, mobile phone number, and demographic information); (ii) financial and transaction information (such as billing address and payment or bank account information if a donation or purchase is made through our Services, but please be aware that this information is handled by our trusted third-party payment processors and whose terms will therefore apply to how they collect and process your payment information); (iii) and other information that you provide to us, such as all content that you choose to input into the Services, the content of your communications with us, and contacts through social media channels.
We may also collect certain information automatically as you navigate our Services or interact with our communications. The types of information we may collect include your IP address, browser type, browser language, operating system, state or country from which you accessed the Services, software and hardware attributes (including device IDs), referring and exit pages and URLs, platform type, the number of clicks, files you download, pages viewed, the amount of time spent on particular pages, the date and time you used the Services, error logs and other similar information. From your IP address, we may be able to infer your general location (e.g., city and state or postal code). This information allows us to understand how our users are navigating and using our Services, and how we can improve your experience based on the information we collect.
To collect the above information, we may use third-party analytics providers and technologies, such as web server logs, cookies and tracking pixels, to help us collect the data described above. We use the term “cookie” in the broad sense to include all similar techniques and technologies. A cookie is a small text file that is placed on your computer or device when you visit a website that stores certain information about your website usage. For example, cookies enable us to recognize your computer; store your preferences and settings; enhance your user experience by delivering content specific to your interests; perform searches and analytics; and assist with security administrative functions.
Temporary cookies will be stored on your computer or device only during a particular browsing session. In contrast, permanent cookies survive after your browser is closed and may remain for between 24 hours and three years.
You can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information (e.g., Internet Explorer; Microsoft Edge; Google Chrome; Mozilla Firefox; or Apple Safari). Cookies do not, under any circumstances, read the data from your computer, and you can delete them at any time.
We may also collect information about you from other sources, such as social media networks (for example, when you interact with us by liking us on Facebook or Instagram or following us on Twitter), other publicly available sources and databases, data aggregators, marketing companies, and other parties to help us supplement our records.
We may disclose your information to or with third parties under the following circumstances:
We may use the information in various ways, depending on the information, including for the following purposes:
By providing your wireless number, you agree to receive periodic messages and calls from NDWA and its campaigns, including Families Belong Together and Caring Across Generations, by recorded and/or autodialed calls and autodialed text messages. Carrier data and message rates may apply. You may opt out at any time by texting STOP to 33843. See the Mobile Terms and Conditions for more information.
You also agree to receive periodic calls from allied organizations, including Care in Action and NDWA Labs LLC, concerning news, action opportunities, and other updates, including by recorded and/or autodialed calls. Carrier data rates may apply. You may opt out at any time by texting STOP to 33843.
By providing your email address, you agree to receive periodic emails from NDWA and its campaigns, as well as allied organizations, including Care in Action and NDWA Labs LLC, concerning news, action opportunities, and other updates. You may unsubscribe at any time.
We have implemented administrative, technical, and physical security measures to protect against the loss, misuse, and/or alteration of your information. These safeguards vary based on the sensitivity of the information that we collect and store. However, we cannot and do not guarantee that these measures will prevent every unauthorized attempt to access, use, or disclose your information because, despite our efforts, no Internet and/or other electronic transmissions can be completely secure and any information disclosed online can potentially be collected and used by parties other than the intended recipient.
The laws in some jurisdictions require companies to tell you about the legal grounds they rely on process your information. To the extent those laws apply, our legal grounds for processing your information are as follows:
We may use third-party web analytics services (such as Google Analytics) in connection with our Services to help us understand how users engage with our Services and to engage in auditing, research or reporting. The information (including your IP address) collected by various analytics technologies described in the “Information that Is Passively or Automatically Collected” section will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Services, including by noting the third party website from which you arrive, analyzing usage trends, assisting with fraud prevention, and providing certain features to you. Information about how Google uses information collected from sites that use its services is located here. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here.
If you receive an email from us, we may use certain analytics tools, such as clear GIFs, to capture data such as when you open our message or click on any links or banners our email contains. This data allows us to assess the effectiveness of our communications and marketing campaigns to help us grow.
We respect our users’ choices and control over their information. Your legal rights to exercise such controls and choices vary based on the laws of your jurisdiction, and may include the following:
If you have provided consent for us use your information for a specific purpose, you may also request to withdraw that consent. To exercise these rights, please email us at [email protected] with the nature of your request. We may ask you to provide us with information necessary to reasonably verify your identity before responding to your request. We will consider all requests and will provide a response within the time period set by applicable law. Please note, however, that certain information may be exempt from such requests (e.g., where we are required to keep information for legal purposes, or where deletion of information would interfere with freedom of expression). Depending on your jurisdiction of residence, if we deny your request in whole or in part, you may have the right to appeal the decision. In such circumstances, we will provide you with information regarding the appeals process.
NDWA is based in the United States. If you are located outside of the United States, please be aware that we may store and process your information in the United States or any other country in which NDWA or its affiliates or vendors maintain facilities. If you are in the European Union or other regions with laws governing data collection and use that may differ from United States law, please note that we may transfer your information to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. By using the Services, you consent to the transfer of your information to such jurisdictions. If you do not want your information to be transferred in this way, do not use the Services.
NDWA does not knowingly solicit or collect personal information (as defined in applicable law) from children under the age permitted by applicable law without parental consent. If you are a parent or guardian and you believe that your child disclosed information to us in a way that is prohibited by applicable children’s privacy laws, please contact us at [email protected]. If we become aware that we have collected information from children under the age permitted by applicable law, we will take reasonable steps to delete it as soon as practicable.
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We do not recognize or respond to browser-initiated DNT signals, as the Internet industry is currently still working toward defining exactly what DNT means, what it means to comply with DNT, and a common approach to responding to DNT. You can learn more about Do Not Track here.
Last Updated: September 2023